Country: Moldova
Organization: HelpAge International
Closing date: 21 Mar 2022

As one of the few INGOs with an operational presence in Ukraine, we are already responding with initial life-saving activities in the Donetsk and Luhansk Regions, with the intention to scale-up assistance in the central and western regions of Ukraine. We have also launched a programme to support refugees arriving in Moldova, where we also already have a presence, and are investigating a further response in Poland.

We are now seeking passionate, professional and experienced humanitarian professionals to support our response to the crisis. We are looking for talent which thrives in collaborating with others (inside HelpAge International and beyond) and who can work in agile ways and across boundaries.

Key areas for impact, influence and responsibility

The Humanitarian Programme Manager will be responsible for the overall management of the Humanitarian response programme in Moldova and Poland and will work closely with the Ukraine Country Director on the Ukraine response. This will include program design and implementation, proposal preparation (with support from humanitarian staff), quality assurance and monitoring, donor and stakeholder representation including media, security and overall staff management.

Develop overall programmatic response and ensure the humanitarian response is established
Manage team members including security manager, logistics manager, finance manager, communications manager, sectoral advisers and HR manager.
Ensure security of all staff and assets and compliance with external standards and internal requirements
Primary contact between HelpAge in Moldova and Poland and HelpAge Global team
Work closely with partner organisations to ensure high quality co-ordinated response
Primary representative with host governments, other officials in charge, donors, UN agencies and other International and national NGO’s
With the Communications Manager be the primary spokesperson for HelpAge International on the ground which may include various media.

Let’s talk about you

You will be someone with:

Minimum 5 to 7 years managing large-scale complex multi-sector programs in an acute emergency situation;
Experience managing multi donor funded projects including experience working with key emergency donors such as ECHO, FCDO, DEC
Excellent interpersonal skills and a demonstrated ability to lead and work effectively in insecure environments under extreme pressure and stress;
Extensive knowledge of humanitarian principles, standards and human rights.
Knowledgeable about the potential tensions and sources of conflict within the disaster-affected population itself and with host communities.
Recognize abusive, discriminatory or illegal activities, and refrain the staff from such activities;
Strong oral and written English language communication skills required


Fluent in written and spoken Russian
Previous work experience in Eastern Europe and/or Ukraine
Experience of working with older people

The Organisation

HelpAge International is entering into an exciting phase of its evolution as we fundamentally transform what we do, how we do it and how we are organised. Driven by our commitment to the localization agenda, we are evolving the way we partner and deliver value at the country and local level. In the coming 3 years, we will localize our country offices and programmes, and develop new and diverse forms of partnerships globally.

We seek to give primacy to local agents for change. To this end, we will replace all programmes delivered by HelpAge staff and resources on the ground with implementation by partners. This will apply across all our work -humanitarian and long-term development. Going forward, our value is framed around supporting, convening and thought leadership.

A key way of creating value and bringing impact is collaborating across boundaries and by bringing different perspectives, skills and talent together. We will deliver our work through agile teams and a global operating model, with regional roots, to focus on impact and maintain the relationships at the national level to help build collaborations and support others to set their own agendas.

Our Values

At HelpAge International we work hard to achieve our goals together as a team with a clear shared purpose. Our values inform how we work together:


We respect people, value diversity and are committed to equality.


We value and recognise the contribution of our staff and network members, as we put older people at the center of everything we do.


We work alongside network members and others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.


We are passionate about learning, accountable and work together to find creative solutions.

Everyone who works at HelpAge share our values and are committed to behaviors that demonstrate and support them.


Everyone has a role in creating and sustaining a safe and respectful working environment, where no one comes to any harm or is maltreated. At HelpAge we take our responsibilities very seriously and will take action against wrongdoing. We will do everything we can to ensure that we do not engage people that pose a safeguarding risk and will undertake criminal record checks as required.

Equal Opportunities

HelpAge International is committed to creating an inclusive working environment, promoting and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Closing date: We will review the applications as and when they are received due to the urgent need to fill the role.

Important Message: Please ensure that you remove personal information including your date of birth, age, gender and marital status from your CV. Please do not include any photographs.

How to apply:

To apply for a job at HelpAge, please submit the following documents:

A cover letter, setting out how you meet the requirements of the job profile. Please use bold headings for each requirement and provide examples.

Your current curriculum vitae (3 pages maximum)

Three referees, including your most recent employer

To be considered, please read the job description to find out more information and then email your application to before the closing date.

Categories: NGO Jobs