Programme Officer (Migrant Assistance) NGO Vacancy | UNGO Jobs

Job Title: Programme Officer (Migrant Assistance)

Country: Indonesia
Organization: International Organization for Migration
Closing date: 19 Jan 2022

Position Title : Programme Officer (Migrant Assistance)

Duty Station : Jakarta, Indonesia

Classification : Professional Staff, Grade P2

Type of Appointment : Special short-term graded, nine months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 19 January 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Libya; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM missions in the world working on a wide range of activities in partnership with the Government of Indonesia, civil society, private sector actors, migrants, and communities. In its migrant assistance programming, IOM contributes to the protection of vulnerable groups of displaced persons, including refugees, asylum seekers, victims of trafficking, unaccompanied migrant children (UMCs), pregnant women, and the elderly, among others. Through the mission’s largest project, the Regional Cooperation Agreement (RCA), IOM Indonesia provides humanitarian support to approximately 7,500 refugees through the provision of basic needs, health, MHPSS (Mental Health and Psychosocial Support), protection, education, resettlement and AVRR (Assisted Voluntary Return and Reintegration) services.

IOM Indonesia through Migration Assistance Unit aims to improve the quality of care for refugees and asylum seekers referred to IOM by the Government of Indonesia according to applicable international humanitarian and human rights standards. IOM also contributes to the increased protection of vulnerable subgroups of displaced persons, such as UMCs, victims of sexual and Gender-Based Violence (GBV), pregnant women, and the elderly, among others, through the establishment of referral mechanisms involving the active participation of specialized state and non-state service providers.

Under the overall supervision of the Chief of Mission (CoM) and under the direct supervision of the Senior Programme Coordinator, the successful candidate will assist with the development and coordination of activities under IOM Indonesia’s migrant assistance programming, with a focus on activities developed and implemented as part of the RCA programme.

Core Functions / Responsibilities:

  1. Support the Senior Programme Coordinator in monitoring migrant assistance programme operations as well as financial and administrative elements.

  2. Contribute to the implementation of RCA programme strategy; support the Migrant Health, Resilience/Stabilization and MHPSS/Protection thematic focal points in the development and coordination of specific initiatives that contribute to the achievement of strategic objectives.

  3. Research opportunities that enhance service delivery through programme-wide initiatives; recommend solutions to gap areas and work in close conjunction with programme and Sub-Office managers to coordinate their implementation.

  4. Support the organization and roll-out of internal capacity-building initiatives that improve technical and competency-based learning. Support the assessment of mission-wide learning needs and assist in identifying and matching internal training resources and coordinating tailored training sessions.

  5. Working in close coordination with the programme management team, document gaps and facilitate consistency in service provision across the eight programme locations; monitor service provision and check if compliant with established programme and policy standards, bringing issues to the attention of the supervisor in a timely manner.

  6. In close coordination with Senior Programme Coordinator and Programme Support Unit, provide technical inputs to support the development of project proposals in line with IOM’s migrant assistance programming and overall country strategy.

  7. Through regular engagement with thematic units within the programme, as well as field office locations, facilitate the promotion of Accountability to Affected Populations (AAP) and appropriate communications with communities.

  8. Review, update and maintain the RCA programme’s operational guidelines and monitor their implementation across the programme.

  9. Draft segments of policy documents and guidance notes and help embed new initiatives and practice among staff across Sub and Field Offices.

  10. Liaise with data collection and management team and compile regular project updates to assist the CoM and Senior Programme Coordinator in liaison with donors, government and other stakeholders.

  11. In close coordination with the Senior Programme Coordinator, provide information and logistical support for partner coordination, including with the United Nations High Commissioner for Refugees (UNHCR), other UN agencies, and local stakeholders in relation to refugee protection, care and assistance.

  12. In the event of refugee arrivals, participate in emergency response operations, and undertake travel duties as necessary.

  13. Perform such other related duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in Law, Development Studies, Sustainable Development, International Development, Migration Studies, International Relations, Public Policy, Management, Social Sciences, or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.


• Experience in the implementation of international development and/or humanitarian response projects;

• Experience working with vulnerable migrants, including refugees, asylum seekers, internally displaced persons, victims of trafficking and other vulnerable groups;

• Experience in project design, development and implementation reporting, donor liaison and/or monitoring and/or evaluation;

• Experience in the design and delivery of capacity building programmes;

• Experience in working and/or liaising with government authorities, national/international institutions, United Nations agencies and non-governmental organizations.


• Sound knowledge and understanding of migration issues, in particular, as relates to the

Indonesian context;

• Sound communication skills;

• Proven ability to communicate effectively (orally and in writing) with a wide range of stakeholders and deliver presentations;

• Excellent interpersonal skills and demonstrated ability to work effectively in a team environment;

• Ability to establish priorities and undertake assigned tasks with minimum supervision and maintain composure under pressure.

• Ability to manage workload within general schedule of work, instructions and standard practices;

• A high level of personal commitment, efficiency, flexibility, drive for results, respects for diversity, creative thinking.

• Ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds;

• In depth knowledge of the broad range of migration related subject areas dealt with by the


• Ability to prepare and present clear and concise technical reports in English in timely manner.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Fluency in Indonesian an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database


Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in

the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 19 January 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 06.01.2022 to 19.01.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2022 04 Programme Officer (Migrant Assistance) (P2) Jakarta, Indonesia (57333427) Released

Posting: Posting NC57333428 (57333428) Released