Job Title: Program Manager II, Resilience – JWBG
Reports to: Head of Programs
Department: Program team
Salary Grade: 10
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961 and currently supports programming in humanitarian response and recovery, urban and agricultural livelihoods, civil society strengthening, and social justice promotion through its offices in Jerusalem, Bethlehem, Ramallah, and Gaza. In JWBG, CRS is broadly recognized by communities, donors, and other civil society actors as a leader in quality, innovative humanitarian and development programm ing, with a high commitment to local partnership.
CRS is launching several large-scale projects designed to build resilience among vulnerable Gazan families. These projects target the wide range of families in Gaza in need of psychosocial supports (PSS), with complementary supports to the most acutely vulnerable in need of shelter assistance and/or emergency livelihoods. CRS’ approach, including strong internal and external referral systems, will enable the project to leverage the positive impacts of these complementary supports to promote the resilience of Gazans, particularly women and girls.
You will manage and provide technical oversight of the development and implementation of resilience programming (PSS, shelter, livelihoods) in Gaza, particularly for large and complex projects, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its resilience programming (PSS, shelter, livelihoods) in Gaza.
Roles and Key Responsibilities:
Provide management, guidance, and technical oversight of all new and existing projects within the CP resilience programming (PSS, shelter, livelihoods) throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
Effectively manage talent for resilience programming (PSS, shelter, livelihoods) and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
Lead the development of program learning – identify opportunities for learning, research and publications in the area of resilience programming (PSS, shelter, livelihoods) and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP resilience programming (PSS, shelter, livelihoods) portfolio in line with agency, regional, and CP resilience strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in related resilience programming per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
Required Languages – Fluent written and verbal English required; Arabic is a plus.
Travel – The position in based in Gaza; up to 25% travel with the CP and limited travel within the region for training.
Good experience in project grants management, including project design, preferably for grants from multiple public donors, including GAC/IHA and USAID.
Demonstrated ability to write high quality technical proposals.
Experience engaging with partner organizations
MEAL skills and experience required.
Staff management experience and abilities that are conducive to a learning environment.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.
Master’s Degree required in International Development, International Relations and/or a field related to gender, PSS, shelter, and/or livelihoods programming. Additional experience may substitute for some education.
Minimum of 5 years’ experience in relevant field-based project management experience required, with at least 2-3 years working in humanitarian or resilience programming (e.g., gender, PSS, shelter, and/or livelihoods).
Experience in managing moderately complex projects preferably with an international NGO.
*Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
*Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.*** Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination. CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is an Equal Opportunity Employer**
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.