Country: Moldova
Organization: INTERSOS
Closing date: 29 Mar 2022

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference
Job Title: Head of Mission
Code: 59-2406
Duty station: Moldova
Starting date: 13/03/2022
Contract duration: 6 months
Reporting to: Head of Mission Europe, Head of Emergency Unit
Supervision of: Emergency Response Team
Dependents: Non-family duty station

General context of the project
The war broke out in Ukraine in March 2022. Since then, millions of people have fled to the neighbouring countries, raising a big concern on how to manage such an immense flux of people. In order to support refugees, INTERSOS is setting up an emergency response operation in Poland and Ukraine.

General purpose of the position
The Head of Mission legally and officially represents the organization in Moldova, acts under the supervision of the Regional Director and in accordance with its specific directions. S/he is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications.

Main responsibilities and tasks
The HoM manages and coordinates the operations and human resources in the country and is responsible to:
Communication and representation .

Establish and maintain collaborative relations with Local Authorities and Institutions, Donors, International Agencies, NGOs and other stakeholders
Follow up, guarantee and monitor government recognition procedures for the organization in compliance with the host country formalities
Monitor donor’s priorities and intervention strategies in the country as well as to map and approach new donors Planning and implementation
Define country priorities based on context and needs analyses; monitor donor intervention strategies in the country; design, promote and elaborate new interventions in collaboration with Programme Coordinators and all other coordinators
Assess, promote and submit new projects, following the procedures defined and promoting a spirit of participation among beneficiaries at all management stages, ensuring the transparency of the intervention
Supervise, monitor and evaluate the implementation of the country operations – and all related administrative, financial, human resources, logistics and security aspects – ensuring timely and quality assistance delivery, as well as cost efficiency and accountability, in compliance with INTERSOS and donors guidelines, regulations and procedures

Information and Reporting

Continuously assess, analyse and evaluate the impact of the country operations, also through periodic visits to the areas of intervention


Define the mission financial plan, ensuring self-sufficiency and consistency of expenses, and assume responsibility for the mission funds management, including bank accounts
Human Resources
Coordinate, guide and supervise the mission coordinators under his/her supervision and evaluate their performance through IRP
To ensure the respect for the values, Code of Ethics and Organization Management and Control Model of INTERSOS within the mission
Ensure personnel compliance with procedures foreseen by INTERSOS’ Organization Management and Control Model
Proactively participate in relevant coordination meetings Ensure all the IRPs of expat staff are done properly and shared with HR HQ;


Validation of all the mission security plans (CPP) of all the bases and ensure its update
Interaction on the Country security issues with HQ (Security Advisor), the Security Coordinator, the Head of Base and other relevant actors
Hold final responsibility for any decision concerning security

Required profile and experience
University degree. Desirable degree in project management.

Professional Experience
At least 8 years experience with ngos in developing countries in management positions in humanitarian aid.

Professional Requirements

Strategic Vision
Cultural sensitiveness

Local language preferable

Personal Requirements

Behavioural flexibility
Results and quality orientation
Stress management
Cultural sensitiveness

How to apply:

Interested candidates are invited to apply following the link below:

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to, with subject line: “Platform issue – SR-59-2406-Position”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

Categories: NGO Jobs