Country: Jordan
Organization: CARE
Closing date: 24 Mar 2022


The CARE Syria Programs & Resource Mobilization Lead is responsible for ensuring that CARE’s programs in Syria are positioned to serve as many Syrian families as possible using high quality programming approaches. The CARE Syria Programs & Resource Mobilization Lead provides strategic leadership in the areas of program development, program quality and implementation, partnerships, monitoring and evaluation, research and ensures that CARE’s programs make a significant contribution to reducing poverty and social injustice. S/he is responsible for overseeing the development, testing and implementation of new and innovative program approaches, bringing onboard CARE flagship programs that are synchronized with the CARE Whole of Syria Strategy as well as CARE’s 2030 Vision. S/he works closely with and is supported by the program units at peer CARE Country offices, Regional Management Unit, interested CARE International Member Partners and CARE Global levels.

The post-holder will be working as CARE Syria Programs & Resource Mobilization Lead for an interim period to cover the current Head of Programs whilst out. Direct deliverables for the ToR period will be documented prior to the start of the consultancy on 26 April via an addendum to this ToR.


Responsibility #1: Resource Mobilization

• With support from the Business Development Manager and Country Director, act as secondary liaison for all CMP and donor communications, including responding to queries and advocating for additional funding

• Lead on in-person meetings with donors as required

• As required, lead and oversee CARE’s proposal development and resource mobilization activities – starting with the go-no-go process, facilitating design workshops, pre-IPIA, IPIA process etc.

• Coordinate program development activities closely with Program Support, Finance and HR, ensuring we have the capacity to deliver on our program designs and have included adequate budget to cover implementation, MEL, Accountability and program support costs.

Responsibility #2: Program Quality

• Work closely with the program teams to ensure that upgrades to monitoring and evaluation systems are on track for all program hubs and that program lessons are being used to promote improved programming and learning.

• Provide oversight and review of donor and government reporting (narrative and financial) to ensure reports are submitted to high quality standards and in a timely manner.

• Follow-up with WASH, FSL and MEAL consultants on mid-term strategy evaluation, as required.

Responsibility #3 : Partnerships

• Lead the partnerships focal points on the development of systems, tools and processes for partner- led implementation

• Provide counsel and support for Partnerships Hub team for all aspects of partnership implementation

Responsibility #4 : Program Management & Oversight

• Oversee program implementation through regular check-ins (at least twice per week), supervision and close coordination among program team members, participation in planning and monitoring activities.

• Lead teams on the design of new programs and proposals and ensuring strategic alignment and consistency with CO program strategy

• Continue to develop the Emergency Preparation & Response planning

• Ensure that complaint mechanisms for beneficiaries are available and functioning and that regular information are given to communities on these mechanisms and CARE can produce quarterly reports for transparency.

• Ensure monitoring of BvAs and action planning for all hubs

Responsibility #5 : Staff & Consultant Management

• Supervise Resource Mobilization, Program Quality, Partnerships and Program staff, including Country Office technical staff and consultants as required. Provide guidance for ongoing projects.

• Follow-up on Rapid Gender Analysis (RGA) findings and information sharing events, as required.

Direct deliverables for the ToR period will be documented prior to the start of the consultancy on 26 April via an addendum to this ToR.

Key Contacts

Direct Management: Program Manager – Partnerships, Business Development Manager, Gender & Protection Advisor, WASH Consultant, FSL Consultant, MEAL Consultant.

Matrix Management: Deputy Director Programs – NES, MEAL/IM Coordinator – Partnerships, MEAL Manager – NES, Program Development & Reporting Manager – NES, Partnerships & Reporting Coordinator.

Internal Contacts: Country Director (supervisor), Finance Controller, Head of Program Support, Deputy Country Director – Operations, Grants/Finance Team, Procurement Team, HR Team, Partnerships Team, Regional Management Unit (RMU), Global Technical Advisors, CARE Member Partners (CMPs).

External Contacts: Donors – BHA, FCDO, ECHO, French MoFA, BMZ, others, Working Groups, NES Forum, INGO Counterparts, Syria Resilience Consortium (SRC), Media outlets as required.

Reporting Lines

Reports directly into the Country Director.

Skills & Experience Profile

Core Competencies

• Management Skills: Ability to work independently and to effectively manage a team of experienced humanitarian experts in an emergency response setting

• Communication Skills: Well, developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of CARE. This includes effective negotiation and representation skills.

• Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE’s core values and humanitarian principles.

• Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable, and resilient manner.

• Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.

• Work style: Is well planned and organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem-solving skills.

• Knowledge and skills: knowledge of CARE policies and procedures (CET, HAF, etc.), Sphere and HAP Standards, Red Cross/ NGO Code of Conduct. Requires general administration, information management and telecommunication skills and proficiency in information technology/ computer skills.

Technical Competencies

Program Management

• Demonstrated experience in leading strategic and operational planning in conflict context

• Demonstrated leadership and management skills in a very complex international setting

• Extensive conceptual skills including development of viable partnership strategies

• Demonstrated experience in partnership development, including partner-led program design, implementation, monitoring and evaluation

• Strong background and extensive experience in emergency programming in conflict setting.

• Familiarity is CARE systems and values

People/Relationship Management

• Demonstrated leadership and interpersonal skills, including the ability to be self-led and work well with teams based remotely.

• Ability and interest to mentor, coach and develop staff

• Strong representation, presentation, and negotiation skills

• Demonstrated use of positive coping strategies in stressful environments

• Demonstrated cross cultural communication and teamwork skills


• Master’s degree in international relations, social sciences, or related field of study.

Other Requirements

• Minimum of 7 years of progressive overseas experience in humanitarian and development programs

• Substantial experience leading large and complex humanitarian and development programs in CARE, for a minimum of 2 years

• Demonstrated experience in leading CARE programs for 2+ years in a HoP role or equivalent

• Demonstrated experience in working with CARE partners for 2+ years in a HoP role of equivalent

• Previous training in humanitarian principles and standards including accountability initiatives


26 April – 31 May 2022 (total – 26 working days).



Post holder will be expected to work within the scope of CARE Syria’s by laws (start between 07:30-09:30, finish between 15:30-17:30 minimum, Jordan time) covering Sunday – Thursday working week.


The post holder will report into the Country Director for CARE Syria, with direct oversight of a team of three permanent staff, three consultants and matrix management of five staff members across two hubs.

How to apply:

A financial proposal covering total cost of entire period (26 working days) and payment terms, together

with your CV and cover letter should be submitted no later than Thursday 24 March 2022 17:00 Amman time. If you submit a financial proposal outside of the terms noted above (i.e. not for the entire period outlined in the ToR), it will not be possible to consider your applications.


Shortlisted candidates will be considered based on relevant experience and availability and will be subject

to a technical test and brief interview. If you have any questions, please send an email to no later than Thursday 17 March 2022 by 16:00 Amman time.

Categories: NGO Jobs