Country: Ukraine
Organization: CTG
Closing date: 31 Mar 2022

Overview of position

To receive beneficiaries’ suggestions & complaints.

Role objectives

Organize the process of receiving all beneficiaries feedback during distribution.

Recording & document all suggestions & complaints.

Implement WFP guidelines on beneficiaries’ complains & feedback.

Support distribution team in providing feedback to beneficiaries for those issues that have been guided on.

Provide additional Info for some key cases as per WFP team request.

Provide basic training for any new team members.

Project reporting

This role reports to the Project Manager.

Key competencies

Effective communication skills.

The ability to move & deal with beneficiaries effectively.

Team management

This role has no team management responsibility.

How to apply:

Candidates interested in applying for this role need to register on CTG website as a candidate & apply for this role using this link:

https://app.tayohr.io/jobs/detail/vac-7081-beneficiary-communication-officer-5800

Categories: NGO Jobs