Country: Jordan
Organization: CARE USA
Closing date: 5 Feb 2022

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

The Senior Communications Manager (SCM) – Syria Crisis will provide technical leadership and support to the country offices (Syria, Jordan, Turkey and Lebanon) towards achieving regional communications objectives and managing communications, media and public affairs, in addition to building CARE’s reputation and influence with key audiences. The Senior Communication Manager will strengthen content to enhance support and engagement and will drive staff engagement communications which contributes to organizational effectiveness. The SCM will ensure productive and quality work across the Syria Response countries in focus areas that include: donor and public engagement communications, media communications, advocacy communications, emergency communications and internal communications.


  • Strategy – Lead and implement an integrated communications strategy for the regional Syria crisis in consultation with key stakeholders
  • Reputational management, media and communications – Lead and facilitate communications and media initiatives that build and protect the reputation of CARE across country offices related to the Syria crisis, especially at times of emergency and crises
  • Leadership and Quality Assurance – Provide leadership in regional communications, content and matrix management of country office communications advisors; member of Regional Syria Response (RSR) Senior Management Team (SMT) and CARE Syria SMT
  • Capacity Building & Talent Development – Facilitate a process of continuous learning on appropriate communications systems, processes and tools, as appropriate to the context and priorities of the Middle East North Africa (MENA) and Syria Response
  • Perform other duties as assigned


  • Bachelor degree in communications, media, journalism, public relations, or other related field;
  • At least 7 years of professional experience in areas of international communications, media and journalism;
  • Excellent writing, editing and communications skills (verbal and written) in Arabic and English;
  • Demonstrated ability to think strategically, plan and meet deadlines;
  • Fluency in both English and Arabic languages;
  • People Skills: Ability to work independently and as a team player who demonstrates leadership and is able to support and train local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner;
  • Strong computer skills (Microsoft Office, photo editing software etc.);
  • Photography;
  • Demonstrated facilitation, collaboration and presentation skills;
  • Training and coaching skills.

How to apply:

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. If you’d like more information about your EEO rights as an applicant under the law, please click here.