Programme Support Intern – NGO Jobs 2021

Job Title: Programme Support Intern

Organization: International Organization for Migration
Closing date: 16 Dec 2021

Position Title: Programme Support Intern

Duty Station: Home-based

Classification: Intern

Type of Appointment: Internship, three months

Estimated Start Date: 15 January 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Context and Scope:

The International Organization for Migration (IOM) is recruiting two interns to support the ongoing work of the Transition and Recovery Division (TRD) in two thematic areas: the role of economic development within stabilization and early-recovery strategies, and the operationalization of durable solutions to resolve displacement. Additional support will be requested to translate existing training material from English into French and Spanish.

TRD is part of the Department of Operations and Emergencies (DOE) and is responsible for supporting member states and their populations to prevent and to progress towards solutions for recovery and resilience as it relates to displacement. In doing so, TRD oversees programmes that address the drivers and the impacts of migration in preventative, post-crisis and transitional contexts by promoting policy and global strategy development, local and international partnerships, and the provision of technical support to IOM Missions and governments. TRD assists communities of mobile and vulnerable populations via the following key thematic areas: peacebuilding; early recovery and disaster risk reduction; and rights-based transitional and restitutive justice.

Economic development is a crucial aspect in IOM’s programming and is normally expressed through “livelihood” activities. Such activities can be crucial in post-conflict environments where economic and market systems were badly damaged. They can also be used in areas that are at-risk of outward migration or destabilization as a result of economic stagnation, disempowerment or marginalization. A review of existing literature and best practices from various IOM Missions is required in order to institutionalize economic development within TRD.

Durable Solutions to internal displacement are codified in existing frameworks but are under a process of refinement as they become increasingly used in operational contexts. IOM is a leading actor in resolving displacement via the three defined durable solutions in a number of country contexts. A review is required of the ongoing practices of IOM in order to establish institutional guidance on the operationalization and implementation of durable solutions.

Finally, the role of TRD in Headquarters is to provide overall guidance and support at the project level, assist learning and communications across contexts, ensure coherence in practice and policy, promote partnership and collaboration both internally and externally, and maintain IOM’s institutional knowledge. To this end, TRD provides technical training to IOM staff and partners in the field. Following the outbreak of COVID 19, due to movement restrictions, TRD adapted the existing programme to create online training modules, serving the dual function of continuing to enhance capacities in the field and, through using digital media format, reaching a high number that was previously possible. To date, staff have signed up to 550 modules, spending a collective 20,000 hours in learning.

Due to funding and time limitations however, all modules were created in English language, posing a constraint for colleagues working in French, Spanish speaking and other countries. To address this constraint, the support of two interns is required to translate all the modules into French and Spanish, creating subtitles and re-inserting the text into the online modules, working under the technical guidance of the video editor and digital media officer.

Responsibilities and Accountabilities:

  1. Conduct literature review for assigned thematic area and their related components. For economic development, this shall principally be concerned with the relationship between livelihood-based activities and stabilization / early recovery programming. For Durable Solutions, this will involve a review of ongoing reform efforts by the UN / NGO response community and recent publications coming from, amongst others, the High-Level Panel on Internal Displacement.

  2. Conduct a thorough review of existing IOM guidelines and field-level project documentation on the assigned thematic area. This will involve review of project documents, Standard Operating Procedures and reports that come from IOM Missions as well as direct interaction with IOM Missions as required.

  3. Assist with the drafting of global guidance on the assigned thematic area in coordination with TRD colleagues, providing fully developed literature reviews and summaries of existing IOM content in view of finalization of TRD-published documentation.

  4. Review (and complete) the online modules covering the following thematic areas: Introduction to Transition and Recovery, Community Stabilization, Durable Solutions, Disarmament, Demobilization and Reintegration, Preventing Violent Extremism and Disaster Risk Reduction, as part of the induction programme

  5. Transcribe the modules in English and French/Spanish

  6. Work with the video editor and digital media officer to format the French transcripts into sub-titles

  7. Translate the online assessments and PowerPoints into French / Spanish

  8. Perform any such duties as required by the supervisor(s)

Required Qualifications and Experience:


  • Post graduate degree in a discipline related to development, crisis response, international relations, peacebuilding, or other thematic areas related to transition and recovery.


  • Video editing / digital media / formatting experience a distinct advantage but not a requirement


  • Language proficiency in English and either Spanish or French
  • Ability to understand transition and recovery concepts and how they would be communicated in either English or Spanish
  • Good knowledge of Microsoft applications, particularly PowerPoint


IOM’s official languages are English, French and Spanish. For this position, fluency in English is required (oral and written), and either in French or Spanish (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process which may include written and/or oral assessments.


Values – all IOM staff members must abide by and demonstrate these three values:**

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators **

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link: iom_revised_competency_framework_external.pdf

Eligibility and Selection:

In general, the Internship Programme aims at attracting talented students and graduates who:

a) Have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) Are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) Are sponsored by governmental/non-governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor;

d) are either students approaching the end of their studies and preparing a thesis, or recently graduated, who have less than two years of relevant working experience;

e) are between 20 and 36 years of age.

f) This internship programme will be supporting the Headquarters in Geneva, Switzerland. As this will be a teleworking opportunity and will be required to overlap with the duty station, please consider the time difference in the duty station prior to applying.

g) Depending on experience and location, IOM provides a small monthly stipend to help offset costs.


The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

No late applications will be accepted.

How to apply:

Interested candidates are invited to send their CV and Cover Letter to, no later than 16 December 2021 by indicating “Internship Application” in the subject of the email. Only shortlisted candidates will be contacted.