Head of Programme – NGO Jobs 2021

Job Title: Head of Programme

Country: Tunisia
Organization: Norwegian Refugee Council
Closing date: 21 Dec 2021


Libya is now in its tenth year of instability and conflict following the fall of the previous regime in 2011. The number of internally displaced people (IDPs) is still at more than 200,000 who still cannot return home. For those Libyans that have returned home, many have returned to areas that lack basic infrastructure, services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges include: lack of security, housing, property and civil documentation issues and lack of educational opportunities. There is an estimated 1.3 million people affected by the crisis and more than 800,000 people in need of humanitarian assistance. Since October 2020, a fragile ceasefire has largely held in place. The country had been geographically split since 2014, with the UN-backed Government of National Accord (GNA) governing the west and the Libyan National Army (LNA) overseeing the east. In March 2021, the Government of National Unity (GNU) was formed, bringing together the two parties, and increasing hopes of political and social stability. In addition to conflict affected and displaced Libyans, there are more than 600,000 migrants in Libya and 42,000 registered refugees and asylum seekers. Years of conflict between various armed groups, political and economic insecurity and limited humanitarian access, exacerbated by the recent socioeconomic impacts of Covid-19, have resulted in a severe deepening of this neglected crisis.

The Norwegian Refugee Council – Libya:

NRC began operations in Libya in 2017 and has continued to scale up its operations in camp and urban settings supporting Libyan IDPs, returnees and host communities, as well as vulnerable migrants, refugees and asylum seekers. NRC is leading humanitarian actor in the Libya response and implements education, shelter/NFI, Information Counselling and Legal Assistance (ICLA) and multi-purpose cash assistance activities across the country through our offices in Tripoli, Misrata, Benghazi and Ajdabiya. We have also scaled up our advocacy capacity to speak up for and improve the protection environment for the most vulnerable communities in Libya and to support them in accessing durable solutions. NRC is the co-lead of the National Education and Shelter Working Sector Working Groups, and is an active member of the Libya INGO Forum.

Internal Description

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Role and responsibilities

NRC Libya is looking for an experienced, enthusiastic and highly motivated Head of Programs profile with a strong background in holistic and quality Project Implementation.

Generic responsibilities

  • Line management for Core Competence Specialists and Grants and M&E Manager
  • Member of the Country Management Group (CMG)
  • Compliance with and adherence to NRC policies, guidance and procedures
  • Provide programme input to Country Strategy and Plan of Action
  • Development of Core Competency strategies that are aligned to regional and global priorities and strategies
  • Development of holistic and needs based programmes
  • Identify funding opportunities, develop funding strategies and forecasts
  • Grants management, BPO allocations and reporting to donors, including compliance with donor standards
  • Quality control, M&E and organizational learning
  • Capacity building of all technical staff
  • In-country representation
  • Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to his/her line manager for approval.

  • Ensures strategic coherence and vision of the whole country programme, based on active participation in the design and implementation of the NRC Libya Country Strategy.
  • Lead the development of proposals for new projects, including as lead for complex / high value bids, including in consortium with others.
  • Design, contribute and/or lead assessments for emergency or longer-term programming in existing or new project locations.
  • Establish strong and efficient partnerships with organizations, donors and authorities, in line with the country programme strategy.
  • Support the development and roll out of NRC Libya Livelihood strategy.
  • Drive resource mobilization strategies with a focus on durable solutions to ensure program ambitions are well resourced and donor coordination and management maintained.
  • Oversees programme design and proposal development, and ensures NRCs values are integrated in our programming; ensures that principles of inclusion, do no harm, safeguarding, protection and conflict sensitivity are mainstreamed in all our work.
  • Ensure the timely submissions of high-quality donor reports.
  • Responsible for extracting key learnings from project implementation and incorporate them in program development processes with a specific focus on strengthening safe programming
  • Responsible for ensuring that the M&E plan is implemented, funded and adhered to
  • Liaise with the NRC Regional Management and Programme Advisor to ensure organisational consistency in operational modalities, communications and partnerships
  • Lead and manage the programme staff (including people planning, performance, well-being and development).
  • Actively promote PSEA (Protection from Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
  • Deputises for CD on occasion

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Proposal development: Area Managers, Regional Programme Adviser
  • Programme development: Core competency specialists, Core Competencies section (HO), Regional Programme Adviser and Support functions
  • BPO and allocation of shared costs: Head of Support, Finance Manager, Area Managers
  • Grant management: Area Managers, Regional programme support, Regional Programme Adviser, Head of Support

Scale and scope of position


Numbers and titles of staff directly managed by the postholder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit (e.g. 5 project officers and 2 education assistants, 34 staff in total)


Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)


List of budgets covered by postholder, and size of budget


Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet)

Legal or compliance:

Brief description of any legal or compliance responsibility the postholder has (term of employment, vendors, donors)


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • Minimum 5 years’ experience from a senior management position in a humanitarian/ recovery context
  • Must be willing to work on Sunday (Libya Office work week)
  • Experience from working in complex and volatile contexts
  • Core competency expertise
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Valid driver’s license

Context/Specific skills, knowledge and experience:

  • Knowledge of the context in Libya an advantage
  • Experience in community based and participatory programme planning approaches, with operational based experience in supporting camp and out of camp projects.
  • Experience developing and working on cash, market and livelihood based interventions
  • Professional qualification in grants management, M&E, or technical sectors is an advantage
  • Must be willing to work on Sunday**Behavioural competencies (max 6)**

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, the following are essential for this position:

  • Strategic thinking
  • Initiating action and change
  • Influencing
  • Handling insecure environments

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: **

  • The Job Description
  • Work- and Professional Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

What we can Offer

  • Contract period: 24 months
  • Salary/benefits: According to NRC’s salary scale and terms and conditions
  • ·The role is accompanied (has accompanied benefits)
  • Duty station: Tunis-NRC Libya Country Office
  • Travel 30% inside Libya
  • This position is part of the NRC Libya response, therefore NRC and this position adheres to the Libya work week ( Sunday-Thursday)

How to apply:

Please apply via this link:Apply here