Head of Results Planning & Coordination Unit, P5, Geneva

Job Title: Head of Results Planning & Coordination Unit, P5, Geneva

Country: Switzerland
Organization: UN High Commissioner for Refugees
Closing date: 23 Nov 2021

Organizational Setting and Work Relationships

The position of Head of Multi-Year Results Planning and Coordination Unit is located in the Division of Strategic Planning and Results (DSPR) within the Strategic Planning and Programme Service (SPPS) in UNHCR Headquarters Geneva.
The Division of Strategic Planning and Results guides strategic planning and multi-year planning; ensures that planning and resource allocation processes are simplified, evidence-based and coherent; strengthens results-based management and reporting on impact and outcomes and resources allocated; and strengthens management and oversight of projects implemented directly or by partners. The Division has three services: Strategic and Programme Planning (SPPS); Annual Review and Budget Analysis (ARBAS); Implementation Management and Assurance (IMAS).
SPPS is made up of two units – the Multi-Year Results Planning and Coordination Unit (currently integrated into the RBM Project) and the Strategic Planning and Analysis Unit (SPAU).
The position leads the Multi-Year Planning and Coordination Unit (MRPCU) which main objective is to ensure that all country operations are adequately equipped and supported to develop quality multi-year costed strategic plans guided by the renewed UNHCR Strategic Directions (2022 ¿ 2026). As of 2021, UNHCR has adopted a new Results Based Management (RBM) approach for strategic planning, budgeting, monitoring and reporting named COMPASS. While the work of COMPASS has been managed as a project until now, one of the priorities of the Division is to integrate it into the ongoing, day-to-day support and guidance provided by the Division. The Multi-Year Results Planning and Coordination Unit will be playing a critical role in this process through active engagement with HQ Divisions and Entities as well as the Strategic Planning Pillar of the Bureaus. The Unit will contribute to collaboratively define and implement COMPASS¿ change management strategy and institutionalize this organization-wide transformation.
Thee Head of Unit will report directly to the Head of SPPS and will work closely with other Heads of Services and Heads of Units in DSPR, as well as counterparts in Regional Bureaus and other Divisions in UNHCR Headquarters. The incumbent has supervisory responsibility.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  • Support the Head of Service in defining and articulating the vision, strategic directions and priorities for the Service; formulating and delivering its outcomes; and producing a road map/work plan based on concrete deliverables and clearly spelled-out outputs and well-defined accountabilities.
  • Lead the work of the Service in revising and consolidating the policy and guidance for detailed planning, including COMPASS and other reforms into UNHCR¿s regulatory framework.
  • Lead the work in the Service on transition and integration of COMPASS by overseeing COMPASS roll-out follow-up ensuring updated guidance, including Administrative Instructions, and tools to support planning for 2023 onwards.
  • Foster collaboration and team building within the Service and across Divisions and Bureaux to promote and expand multiyear planning, with sound deliverables related to results.
  • Ensure support to Bureaux and countries in expanding multiyear planning also through a dedicated capacity building at Headquarters, regional and country levels.
  • Provide regular updates on team dynamics, existing or foreseen gaps (gap analysis) on UNHCR or stakeholders¿ performance and any other ethical matters that would impact the Division¿s image and deliverables.
  • Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P5 – 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education
Social Sciences; Political Sciences; International Relations;
Economics; International Development; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Programme Mgmt; Communication; Business Intelligence (BI) Trng
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Extensive knowledge and experience of UNHCR strategic planning, budgeting, monitoring and reporting, illustrated by a practical experience of the COMPASS based planning in a country operation.
Demonstrated proficiency, experience and knowledge in the areas of programme, field operations, and analysis.
Extensive experience in working with complex partnerships and various stakeholders. Relevant awareness of political and operational complexity of UN operations.
Proven experience in change management and strong communication skills to lead the required changes and to liaise and coordinate with external stakeholders and other actors.
Excellent level of team management and leadership skills, proven ethical practices and high level of inter-personal and emotional intelligence skills.
Ability to coordinate complex processes and activities and work closely with multiple stakeholders, including senior management and functional and technical counterparts.

Experience with indicators, measurement and monitoring approaches. Relevant knowledge of UNHCR rules and regulations, compliance and accountability framework.
Working knowledge of a second UN Language.

How to apply:

For a full job description and to apply, interested candidates are requested to visit the UNHCR career page at www.unhcr.org/careers – click on the Vacancies tab and enter job ID 31411.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Closing Date

Please note that the closing date is Tuesday 23 November 2021 (midnight Geneva time).